Hotel Booking Software in Kolkata
Hotels and homestays in Kolkata lose 15-25% of every booking to OTA commissions. Reeserved gives your property a direct booking page where guests reserve rooms without middlemen, designed for hospitality businesses in West Bengal.
The hospitality sector in Kolkata ranges from luxury hotels to budget homestays. Properties in Salt Lake and Park Street rely heavily on OTA platforms, paying 15-25% commission on every booking. With 15 million residents and a growing domestic tourism market, properties that build direct booking capabilities keep more revenue per reservation.
The Problem
01
OTA commissions of 15-25% eat into margins on every booking
02
Managing bookings across multiple OTAs and direct inquiries leads to overbooking
03
No centralized guest database means repeat guests are treated like strangers
04
Phone and WhatsApp inquiries require constant staff attention
Local Challenges
01
High commercial rent in Salt Lake means every empty slot represents lost revenue that directly impacts profitability
02
Competition from neighboring howrah and durgapur draws customers, making retention and convenience essential
03
Digital adoption accelerating in IT hubs, but many businesses still rely on phone bookings, but many business owners still default to WhatsApp and phone for customer communication
How Reeserved Solves This
Rooms as Bookable Resources
Set up each room type with pricing, capacity, and availability. Guests see real-time availability on your booking page and reserve directly without OTA commissions.
Learn moreDirect Booking Page
Your branded booking page lets guests book rooms directly. Share it on your website, Google, and social media. Every direct booking saves you 15-25% in OTA fees.
Learn moreGuest Management
Build a guest database with stay history, preferences, and contact information. Recognize returning guests and provide personalized service.
Learn moreRevenue Tracking
See occupancy rates, revenue per room, and booking sources at a glance. Understand which channels drive the most profitable bookings.
Learn moreIndia's domestic tourism market is booming, with hotel and homestay demand growing 20%+ annually. Properties in Kolkata that build direct booking capability save 15-25% per reservation in OTA commissions, translating to significant annual savings for even small properties.
Real-World Use Cases in Kolkata
A boutique hotel with 30 rooms manages direct bookings alongside OTA reservations, tracking which channel delivers the best margins.
A resort manages room bookings, spa appointments, and activity reservations through one system.
A heritage property uses the booking page to attract direct bookings from guests who find them on Google.
Frequently Asked Questions
Can Reeserved replace my hotel PMS?
Reeserved handles room scheduling, guest booking, and payment tracking. For full property management (housekeeping, F&B, accounting), you may need a dedicated PMS alongside.
How do guests book rooms directly?
Share your Reeserved booking page on your website and Google. Guests select dates, room type, and confirm their reservation. No OTA commission involved.
Can I set seasonal pricing?
Yes. Set different rates for different periods. Peak season, off-season, holiday rates, and special event pricing are all configurable.
Does Reeserved handle check-in and check-out?
You can track booking status (confirmed, checked-in, checked-out) through the dashboard. For automated check-in flows, this depends on your property setup.
Can I manage multiple room types?
Yes. Create different resource types for each room category (standard, deluxe, suite) with their own pricing, capacity, and amenity descriptions.