Restaurant Reservation Software in Chicago
OpenTable charges $1.50 per cover, turning every reservation into a tax on your revenue. Reeserved gives restaurants in Chicago the same reservation capabilities at a flat monthly rate. Zero commission, zero per-cover charges.
Hotels and hospitality businesses in Chicago face high OTA dependency. Properties in Loop and River North pay significant commissions to platforms like Booking.com and Expedia. Midwestern pragmatism means businesses adopt tools that demonstrably save time. Building direct booking capability is one of the highest-ROI investments a small property can make.
The Problem
01
OpenTable charges $1.50 per cover, costing a busy restaurant $18,000+ per year in reservation fees alone
02
Resy charges monthly fees plus setup costs that squeeze independent restaurant margins
03
Marketplace platforms own your guest data and redirect diners to competitors
04
Most reservation tools were not built for the diverse seating needs of modern restaurants
Local Challenges
01
High operational costs in Chicago mean every unfilled slot directly impacts the bottom line
02
Competition from national chains and platforms like established SaaS platforms requires differentiation through better customer experience
03
Customers in Chicago have high digital expectations and will switch to competitors who offer easier booking
How Reeserved Solves This
Visual Floor Plan Management
Build your restaurant's floor plan with tables, sections, and capacities. See real-time table status at a glance. Assign servers to sections. Manage your floor like you see it.
Learn moreOnline Reservations, Zero Commission
Guests reserve tables through your booking page. You keep 100% of your revenue. No per-cover fees, no marketplace commissions, no hidden charges.
Learn moreWalk-Ins and Waitlist
Add walk-in parties to the waitlist with estimated wait times. The system tracks table turnover and alerts staff when tables are ready for the next party.
Learn moreGuest Intelligence
Track guest visit history, preferences, and spending. Recognize regulars, remember allergies, and provide personal service that brings diners back.
Learn moreThe hotel and hospitality market in Chicago is mature and competitive. OTA commissions of 15-25% represent a major cost for independent properties. Building direct booking capability is one of the highest-ROI digital investments a small hotel can make.
Real-World Use Cases in Chicago
A fine-dining restaurant manages 40 tables across multiple sections, coordinating reservations, walk-ins, and private events through one system.
A restaurant group manages reservations across multiple locations with shared guest data and consolidated reporting.
A popular brunch spot uses the waitlist feature to manage weekend queues, improving guest experience and reducing walk-aways.
Frequently Asked Questions
Does Reeserved charge per cover like OpenTable?
Never. Reeserved charges a flat monthly fee starting at $19/month. No per-cover charges, no commission, no marketplace fees. You keep 100% of your revenue.
Can I manage my restaurant's floor plan?
Yes. Build your floor plan visually with tables, sections, and capacities. See real-time table status (available, occupied, reserved) at a glance.
How do guests make reservations?
Share your Reeserved booking page on your website, Google Business Profile, or social media. Guests select party size, date, and time to reserve a table.
Does Reeserved handle walk-in management?
Yes. Staff add walk-in parties to the waitlist with party size. The system estimates wait times based on current table status and upcoming reservation ends.
Can I track guest preferences and allergies?
Yes. Guest profiles store visit history, notes, and preferences. Staff can add notes to any guest profile for personalized service on future visits.