Restaurant Reservation Software in Kolkata
Restaurants in Kolkata lose diners to competitors who offer online reservations. Reeserved gives your restaurant a professional reservation system with floor plan management, guest tracking, and zero per-cover fees.
The hospitality sector in Kolkata ranges from luxury hotels to budget homestays. Properties in Salt Lake and Park Street rely heavily on OTA platforms, paying 15-25% commission on every booking. With 15 million residents and a growing domestic tourism market, properties that build direct booking capabilities keep more revenue per reservation.
The Problem
01
Phone reservations during service disrupt kitchen flow and guest experience
02
No visual floor plan makes table assignment chaotic during peak hours
03
Walk-ins and reservations clash without real-time table availability
04
No guest history means you cannot recognize or reward loyal diners
Local Challenges
01
High commercial rent in Salt Lake means every empty slot represents lost revenue that directly impacts profitability
02
Competition from neighboring howrah and durgapur draws customers, making retention and convenience essential
03
Digital adoption accelerating in IT hubs, but many businesses still rely on phone bookings, but many business owners still default to WhatsApp and phone for customer communication
How Reeserved Solves This
Visual Floor Plan Management
Build your restaurant's floor plan with tables, sections, and capacities. See real-time table status at a glance. Assign servers to sections. Manage your floor like you see it.
Learn moreOnline Reservations, Zero Commission
Guests reserve tables through your booking page. You keep 100% of your revenue. No per-cover fees, no marketplace commissions, no hidden charges.
Learn moreWalk-Ins and Waitlist
Add walk-in parties to the waitlist with estimated wait times. The system tracks table turnover and alerts staff when tables are ready for the next party.
Learn moreGuest Intelligence
Track guest visit history, preferences, and spending. Recognize regulars, remember allergies, and provide personal service that brings diners back.
Learn moreIndia's domestic tourism market is booming, with hotel and homestay demand growing 20%+ annually. Properties in Kolkata that build direct booking capability save 15-25% per reservation in OTA commissions, translating to significant annual savings for even small properties.
Real-World Use Cases in Kolkata
A fine-dining restaurant manages 40 tables across multiple sections, coordinating reservations, walk-ins, and private events through one system.
A restaurant group manages reservations across multiple locations with shared guest data and consolidated reporting.
A popular brunch spot uses the waitlist feature to manage weekend queues, improving guest experience and reducing walk-aways.
Frequently Asked Questions
Does Reeserved charge per cover like OpenTable?
Never. Reeserved charges a flat monthly fee starting at INR 999/month. No per-cover charges, no commission, no marketplace fees. You keep 100% of your revenue.
Can I manage my restaurant's floor plan?
Yes. Build your floor plan visually with tables, sections, and capacities. See real-time table status (available, occupied, reserved) at a glance.
How do guests make reservations?
Share your Reeserved booking page on your website, Google Business Profile, or social media. Guests select party size, date, and time to reserve a table.
Does Reeserved handle walk-in management?
Yes. Staff add walk-in parties to the waitlist with party size. The system estimates wait times based on current table status and upcoming reservation ends.
Can I track guest preferences and allergies?
Yes. Guest profiles store visit history, notes, and preferences. Staff can add notes to any guest profile for personalized service on future visits.